Our
thinking

Change (part 3/3)- Four Roles for Transformational Leadership

I recently wrote about the limitations of classic change management advice and the fundamentally different assumptions underlying transformational change work. It’s not too hard to make the case that a different set of assumptions should lead to a different approach. But what would that approach look like?

Change (part 2/3)- Bad Assumptions = Bad Change Advice

In my last piece, we talked about the assumptions behind classic change management advice. OD and leadership folks, like me, love to dig down to core assumptions and plumb the depths of the managerial psyche. While it’s fascinating, it’s also more than just idle...

Change (part 1/3)- Challenge Your Assumptions About Change

Academics have been studying and writing about organizational change since the late 1940’s. There are a lot of different theories. Lewin had his unfreezing and freezing stuff. People tried to apply ideas from the psychology of grief. John Kotter came out with a famous...

Your Salespeople are Killing Your Sales

27 years ago Alec Baldwin delivered a three-word movie line that will live in sales infamy…”ABC, Always Be Closing”. His verbally abusive speech was meant to motivate and inspire a group of salespeople to get clients to “sign on the line which is dotted”, dangling the...

Building a Problem-Solving Culture (part 2 of 2)

In Part 1 of this article, we discussed the challenge of building a problem-solving culture. We pointed out that It’s important to remember that corporate culture is not determined by the posters you put on the wall, or the values statement some SWAT team wordsmithed...

Building a Problem-Solving Culture (part 1 of 2)

It feels like many organizations today have become allergic to problems. The effects on the health of their businesses can be devastating.  Like a physical allergy, it’s not the problems themselves that are necessarily deadly. It’s the way leaders and organizations...

To Lead Change, Focus on What You Can’t Control

Leading Thoughts We’ve all heard the advice so many times: focus on what you can control.  Right now, you can go on the internet and find any number of “inspirational memes” reinforcing that message.  You’ve probably also seen a Venn diagram that looks something like...

The avoid and control trap at home

As a dedicated bunch of leadership development nerds, our team spends most of its time focused on people’s work lives. And whether the topic of the moment is coaching, collaboration, or change; everything we do shares some things in common.  One of those things is...

Stop Trying to Seem Likeable

Every field of study has its own running debates. How exactly did the dinosaurs go extinct? Do we live in a single universe or a multiverse? How can a three-dimensional figure have a finite volume and an infinite surface area? Did someone put the chocolate in the...

Building Analog Skills for a Digital Future

Everybody Wants a Piece of Digital Transformation. There’s a digital land-grab underway. Around every virtual corner, modern-day Colonel Sellers’ cry out, “there’s gold in them thar’ hills”. Everyone is rushing to fill the gaps in digital skills, so they can stake...